Port Procedures

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The following are the general procedures for collecting and delivering of your cargo through our ports. Further details can be enquired through the respective Port Manager or Officer-in-charge.

To Know Your Cargo Coming By Ship

  • Need to know through the local Shipping agent via their addresses submitted by supplier or sender.
  • Knowing what vessel/ship that is calling all ports in Sabah.
  • Know the date that vessel estimated time and day of arrival (ETA).
  • Prepare your document such as custom, SPA and other organisation related to your cargo clearance.

To Clear Your Cargo

  • Your supplier/sender will send you The Bill Of Landing either direct from Port of loading or subsequent Bill Of Landing from transhipment Port.
  • Upon knowing your cargo would arrive, contact your local shipping agents or they would contact you through your address and contact telephone number
  • Submit your Bill Of Landing to your local shipping agent for exchange of integrated Import Document (IID).
  • To collect your cargo at the Port warehouse upon arrival, you need to get CLEARANCE from Royal Custom & Excise Department or other departments.
    • Note: SABAH PORTS AUTHORITY only HANDLE, STORE and DELIVER YOUR CARGO FROM WAREHOUSE OR SHIP. ROYAL CUSTOMS & EXCISE DEPARTMENT ONLY DEAL ON (CUSTOM DUTIES) TAX ON YOUR CARGO ACCORDING TO CUSTOM TARIFF
  • To get CUSTOM CLEARANCE, you either declare your cargo yourself or engage professional service; the Freight Forwarders, before you collect your cargo at the warehouse / SPA godown.

Delivery Of Your Cargo

  • Hand over your integrated Import Document and your Customs Declaration Forms to:
    • Sabah Ports Authority for payment of port charges and others at Landing & Shipping Section (L&S)
    • Custom & Excise Department for payment of Custom Duty & others at Custom Cashier
    • Other organisation such as Police, Agriculture & Health Department.
  • Obtain payment receipt or credit stamped chop from L&S
  • Approached SPA appropriate officer and custom officer appointed to deal with your document.
  • Hire transport to standby for delivery of yor cargo
  • Request your cargo delivered to your transport/lorry by getting your delivery list issued by SPA Personnel
  • Proceed to SPA gate for final check by SPA Police and Gate Examinations Office. Delivered to your house/warehouse.